Frequently Asked Questions

Answers to common questions about our laboratory and cleanroom solutions, supply, installation and support.

We provide analytical and environmental solutions for laboratories and regulated environments, including:
  • Water purification systems (Type I / II / III)
  • Freeze dryers (lyophilizers)
  • Clean air & containment (BSC, LAF, isolators, enclosures)
  • Fume hoods (ducted and ductless)
  • Cold storage and incubation equipment
  • Environmental monitoring (particle counters, air samplers, viable monitoring)

Yes. We assist with pre-sales and application guidance to recommend the best-fit solution based on your workflow, sample type, compliance needs, space constraints and budget. Share your requirement using our Enquiry form and we will suggest suitable options.

Yes. We support installation and commissioning (as applicable), along with after-sales service and troubleshooting. We also help with basic user guidance and documentation required for smooth operation.

For a faster quotation, please share:
  • Product category (e.g., water system / freeze dryer / BSC / particle counter)
  • Preferred brand/principal (if any)
  • Application details and key requirements (capacity, type, compliance, etc.)
  • Location (city) and expected timeline
You can share these via our Enquiry form.

Delivery timelines depend on product type, configuration, availability and location. Once we understand your requirement, we confirm the expected lead time with the principal and share it transparently in the quotation.

We help customers with product documentation such as manuals, certificates (as provided by principals), service records and basic operational guidance. If you have specific audit/SOP requirements, mention them in your enquiry so we can guide accordingly.

We support customers across India. We have presence in Mumbai, Pune and Goa, and we coordinate supply and support based on location and product requirement.

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